What Happens When You Enquire With CrewStays: Our Process Explained

We know that when you need accommodation, you usually need it quickly. Here's our process from first contact to keys in hand.

Step one: you tell us what you need. Call us, fill in the website form, or message on WhatsApp. We need: where your project is, how many people, when they're arriving, and roughly how long they'll stay.

Step two: we search our network. Within a few hours of your enquiry, we're checking availability across our property network in your area.

Step three: we present options. Typically within 24 hours, we'll come back to you with 1-3 property options. Each one includes photos, the address, what's included, and the rate.

Step four: you confirm. Once you've chosen a property, we confirm the booking and send you all the details — address, check-in instructions, key collection, parking information, WiFi details.

Step five: your team moves in. On arrival day, your crew lets themselves in, and everything is ready — beds made, towels out, kitchen stocked with basics, heating on.

Step six: ongoing management. Throughout the stay, we handle everything — cleaning, maintenance, linen changes. You get one invoice per month.